TECH SUPPORT
Register your service ticket through our Service Desk and our support team will assist you as soon as possible (for clients only).
CONTACT OUR SUPPORT TEAM
At Servitdesk, we are committed to delivering a technical support experience that simplifies and accelerates incident management, ensuring the operational continuity of your business.
Through our Support and Ticket Management Portal, we provide a single, efficient point of contact for clients to register and track their requests — always backed by a highly trained team and advanced technology to resolve issues in real time., proporcionamos un punto de contacto único y eficiente para que nuestros clientes puedan registrar y hacer seguimiento a sus solicitudes, contando siempre con un equipo altamente capacitado y tecnología avanzada para la resolución de problemas en tiempo real.
We protect your information
while resolving your request in real time.
OUR PRIORITY
Ensuring your operational processes remain uninterrupted. Every ticket submitted is handled with confidentiality and care, safeguarding your data and streamlining issue resolution.
Service Level Agreements (SLAs)
At Servitdesk, we understand that technical support must be immediate and effective. That’s why we offer clear Service Level Agreements tailored to your business needs, with guaranteed response times for every request.
Our SLAs reflect our commitment to reliability and efficiency, ensuring every incident is resolved promptly.
BENEFITS
Timely ResponsePriority attention to critical requests with guaranteed response times.
Live Monitoring & TrackingFull visibility into the ticket’s status and progress, with real-time reports.
Proactive EscalationHigh-priority requests are automatically escalated to ensure immediate attention.
24/7 AvailabilityContinuous access to technical support—day or night.
Contact us and discover how our services can optimize your operations.